Integration Training – Terms and Conditions

What we do at Integration Training is based on trust, relationships and some short jargon-free contracts. We are however legally obliged to have a terms and full conditions page so here it is:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:
[“Client”, “Customer”, “You” and “Your”] refers to you, the person accessing the website and accepting Integration Training’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to Integration Training. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves where specified.

All terminology herein is relative to the offer and acceptance of goods/services and consideration of payment necessary constituting contractual obligation as defined by the Sale of Goods and Supply of Services Act (as amended) to assist the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company-s stated services/products in accordance with and subject to prevailing English & Welsh Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Clients are deemed to have read, understood and agreed to abide by the following terms and conditions:



Exclusions and Limitations -The information contained in Company literature and website is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
excludes all representations and warranties relating to the goods/services and use of the website and its contents or which is or may be provided by any affiliates or any other third party including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of goods/services and the website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

The purpose of the Company-s services is to assist individuals and organisations (including but not restricted to commercial / not-for-profit companies, public sector bodies, educational establishments) via training and consultancy. Therefore, any guidance, advice, recommendations, tailored solutions or any other form of assistance offered to clients is on the express and implied basis that such delivery materials and content is offered in the context of assistance intended solely to aid clients to decide for themselves whether particular courses of action are necessary to bring about the investigation of, or furtherance of improvements to themselves as individuals or existing business or public sector provision, that they wish to effect.

Clients are advised to take note that no legal counsel is offered as any part of consultancy, other than in connection with making Clients aware of the need to seek such professional advice from an appropriate source, when necessary. Financial advice is restricted to providing guidance in connection with the preparation of appropriate business planning, either for funding purposes or in relation to the ongoing investigation and operation of a business, in the form of cashflow forecasts, balance sheets, profit and loss forecasts, bookkeeping, survival budgets and other similarly relevant indicators. No other type of financial advice is offered other than in connection with making Clients aware of the need to seek such professional advice from an appropriate source, when appropriate. In particular, Clients attention is drawn to the requirements of English & Welsh Law, which necessitate compliance with Sole Trader/Limited Company/Partnership, etc. registration with any and all appropriate governmental organisations, including, but not restricted to, Her Majesty-s Customs & Revenue (HMRC) and where relevant, Companies House. Clients should be aware that ignorance of the Law is not accepted in a Court of Law as an excuse. Clients must also familiarise themselves with appropriate Business Insurance and Health & Safety legal requirements. Clients must disclose details of any previous, existing or long-standing medical condition, legal proceedings, financial creditworthiness or material fact, likely to affect the nature of any Company services undertaken.

Clients shall be issued with Agreement Forms to complete, sign and return which set out the best practice delivery requirements for both parties to adhere to, in order to ensure smooth and effective consultancy. Failure to observe the requirements and terms and conditions herein will render any agreement between us as null and void and shall lead to the immediate cessation of all services.

Under no circumstances may Clients divulge facilitators- circumstances, personal contribution to Company services or any other relevant information arising out of consultancy, to any third parties other than in connection with notifying others of our contact details, for those who may wish to seek similar assistance, without our express written consent. Failure to respect personal confidentiality will result in the immediate cessation of any and all Company services and where necessary, give rise to the instigation of legal proceedings.

Under no circumstances will we accept, undertake or continue Company services for any Client where it is, or becomes evident, that the Client’s aim, intention, objective, goal or expressed thoughts are likely to cause harm, offence, illegal, unethical or immoral act or other negative outcome, through malicious act, slander, libel, religious or other intolerance, either personally or through a proposed or existing business venture, in any way whatsoever or howsoever against anyone or anything in any form. Our facilitators are entitled to physical safety during service delivery and to be treated with respect and any instance of verbal or physical abuse may result in the immediate cessation of services without refund and instigation of legal proceedings accordingly.

Clients attention is drawn to the Confidentiality Notice and Privacy Statement, as described in these Terms & Conditions. In the event that it is so deemed or statutorily required, we reserve the right to report any instance of civil or criminal offence or damage to the appropriate authorities whereby Client information and Client Records held by the Company may be disclosed to authorised persons or organisations without infringement of Client Confidentiality privilege.

Consultancy may involve the sharing of personal journeys and of the concepts, beliefs and values, which have best served the empowerment of facilitators. Some of these thoughts, comments and observations can be found, though perhaps expressed in different ways, in books and via other means and sources, for those who seek to find them. We do not profess to have the last word on business or personal success. All advice, guidance and suggestions, whether of a professional or personal nature, are offered with the sincere hope that the Client will discern for themselves the validity from their own wisdom and to judge wisely that which they choose to implement.

Beyond this, you are asked only that you treat Company services and personnel with respect and professionalism that befits a Client-s responsibility for fulfilment of their own development, learning and/or business aspirations. You must make the choices and take the actions, which lead to your own (or your personnel-s) growth.


Cash or Personal Cheque with Bankers Card, all major Credit/Debit Cards, Bankers Draft or BACS Transfer are all acceptable methods of payment. Our Terms are payment in full within thirty days. All goods remain the property of the Company until paid for in full. Monies that remains outstanding by the due date will incur late payment interest at the statutory rate of 8% above the prevailing Bank of England’s base preferential rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, we are entitled to claim the prevailing statutory Late Payment charges and interest applicable to incurred debt recovery costs.

Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Cancellation Policy

Information given on request on a contract by contract basis

Termination of Agreements and Refunds Policy

Both the Client and ourselves have the right to terminate the Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

We use IP addresses to analyse trends, administer the site, track user-s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Links to/from the website

You may not create a link to any page of the website without our prior written consent. If you do create a link to a page on the website you do so at your own risk and the exclusions and limitations set out above will apply to your use by linking to it. We do not monitor or review the content of other party-s websites which are linked to from our website. Opinions expressed, or material appearing on such websites, are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices or content of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through the website yourself before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.


Notice -Copyright and other relevant intellectual property rights exists on all text relating to the Company-s goods/services and the full content of the website.


We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company-s stated telephone or mobile telephone numbers.

The home address of sole trader Mark Walsh registered as Integration Training is falt 3, 14 Chatham Place, Brighton, BN1 3TP.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

No Injunctive Relief
In no event shall you seek or be entitled to rescission, injunctive or other equitable relief, or to enjoin or restrain the operation of Services, exploitation of any advertising or other materials issued in connection therewith, or exploitation of Services or any content or other material used or displayed through Services.

Assignment and Delegation
You may not assign or delegate any rights or obligations under any Agreement and any purported assignment and delegation shall be ineffective. We may freely assign or delegate all rights and obligations under any Agreement, fully or partially. We may also substitute by way of unilateral novation effective upon notice to you for any third party that assumes our rights and obligations under any Agreement.

Any part of a Term which is wholly or partially void, invalid, or unenforceable shall be severed from the remainder (which remains enforceable).

Unless otherwise stated, the [goods/services] supplied and featured on the website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through the website. Redistribution or republication of any part of the website or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from the website will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Variation of Terms
We have the right to vary these terms from time to time, providing reasonable notice is given.

The laws of England and Wales govern these terms and conditions. By accessing the website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English & Welsh courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of our goods/services and the website will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers- Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice, Privacy Statement and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

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