How to Send an Employee Crazy
I’ve recently been redesigning some materials for the business stress management training courses I lead and have been using the UK HSE “management standards” and the CIPD’s framework for line …
Specialist Business Training Providers
Month: June 2010
Emotional Intelligence Facts
Here are some facts I pulled out for a group I was doing emotional intelligence training with: Emotional Intelligence (EI) is 3 times more likely to predict career success than …
Using Improvisation in Organisations
‘making it up as you go along’ can be good for business Julia E. Knight & Harry Puckering Introduction Julia E. Knight is a Work & Organisational Psychologist and Harry …
The Mood of Doom – UK Public-Sector Culture?
Why is it that many trainers and coaches I know dislike working in the public sector? I don’t think it’s the individuals that work there (it is full of perfectly …
Call-Centre Stress Management
An article I wrote for Charities Management magazine: ………………… – Being Human at Work Contact/ call-centres have a reputation as ghastly places to work full of stress and misery. They …
Training and Trauma
Recently someone close to me had an unpleasant experience on a training course her workplace had sent her on. She was put in an overwhelming situation involving actors modeling aggression …
Managing Stress
Managing Stress by understanding our innate knowledge patterns and emotional needs Caveman instincts As is well recognised, the fight/flight response or stress response is an emotional and physical way of …
How to Tell if Someone is Pulling a Sickie
People get sick and that’s life, frustrating as it may be for employers and colleagues. When someone takes a sick-day however when they are really fine, it’s really annoying, and …
Stress and Homeopathy
This is a press release from The Society of Homeopaths. Not sure if I believe in Homeopathy myself but it’s an interesting article. ……. Don’t let the credit crunch affect …