I've recently been redesigning some materials for the business stress management training courses I lead and have been using the UK HSE "management standards" and the CIPD's framework for line managers. These are both good solid benchmarks for stress training in the UK but are hard to remember and not much fun. ...
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Here are some facts I pulled out for a group I was doing emotional intelligence training with:
Emotional Intelligence (EI) is 3 times more likely to predict career success than IQ
American financial advisers who went through an emotional competence development programme had sales gains of ...
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‘making it up as you go along’ can be good for business
Julia E. Knight & Harry Puckering
Introduction
Julia E. Knight is a Work & Organisational Psychologist and Harry Puckering is a Management Trainer. Together, Julia and Harry are part of the Hee-Ha’s: an improvisational comedy (‘improv’) troupe that has put on the show Dial-a-Comedy in the ...
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Fellow Brighton time management and productivity specialists Think Productive have a nice GTD video up. David Allen's Getting Things done is the main time management system Think Productive and Integration Training use.
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Why is it that many trainers and coaches I know dislike working in the public sector? I don’t think it’s the individuals that work there (it is full of perfectly capable and nice people), the lower fees or the red tape, the main reason I hear expressed is mood. Working in and with public sector ...
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An article I wrote for Charities Management magazine:
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- Being Human at Work
Contact/ call-centres have a reputation as ghastly places to work full of stress and misery. They have even been dubbed the “sweat-shops of the modern age” and while this is unfair to many, it still applies to some both in the UK and abroad. ...
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